BANGKOK 1Jul.- PromptPay netbank money can be transferred after 3 hours of failure. Users are complaining. The Thai Bankers’ Association apologizes for the inconvenience.
According to the Thai Bankers Association, there is an interruption in inter-bank money transfer transactions via Mobile Banking and Internet Banking between 2:00 p.m. and 5:00 p.m. on July 1, 2023, which affects inter-bank transactions. during that time
The Thai Bankers’ Association would like to inform that The above problem has already been resolved. Currently, customers can transfer money to other banks as usual through the aforementioned channels. And the bank has already adjusted the transactions that have been delayed into the account. For some customers who have transferred money and have debited the account but the destination has not yet received that money. The bank will urgently update your account by July 2, 2023, no later than 7:00 p.m. We apologize for the inconvenience.
However, due to such problems, many users have criticized the service. Because in the past, using the Netbank Prompt Pay service according to the policy of the government and banks that campaign to use netbanks in accordance with the direction of a cashless society .-Thai News Agency
Source: Thai News Agency