Bangkok, AIS warns of “call center gangs” impersonating AIS employees and sending fake SMS, spam messages, and attaching fake links.
AIS warns against criminals There are two types of deceptive jokes that are currently spreading:
Call center gang impersonates AIS employees, creating stories to defraud users Using the mobile number 0XX-XXXXXXX, call the customer and inform him that Having personal information of customers such as name, address, ID card, opening numbers and carrying out illegal activities. Some fraudsters correctly tell the name, address, and ID card number of the customer. until it may cause customers to believe Then the scammer will pretend that The call must be transferred to the police. In order to process customer information, etc., which is considered a point of risk to customers in terms of disclosure of personal information and loss of property, AIS would like to remind customers not to believe in this type of impersonation. Confirming that the company will only contact customers via
number 1175 and has no policy of requesting personal information or reporting wrongdoing in all channels and forms.
SMS spam messages attach fake links, tricking you into clicking, by fraudsters pretending to be the sender’s name (Sender Name) as a mobile phone number or SMS or AIS as a message that says ‘…AIS score The customer’s points are about to expire within 3 days, so hurry and redeem them…’ Then attach a link to the fake website. To trick customers into asking for important information, which may lead to the risk of losing property or other damages. The company confirms that communication in the area of ??checking or exchanging AIS points can be done on through the myAIS application only. The Company has no policy of sending SMS to allow customers to enter personal information or be involved in transactions in any way.
However, if you find an abnormality in the phone number or SMS message that was contacted. You can report it via the 1185 AIS Spam Report Center hotline free of charge 24 hours a day.
AIS will investigate with relevant agencies to take further legal action.
Source: Thai News Agency